Analyze, develop, modify, install, test, maintain, and manage audio video / conference components, systems servers, and associated services. Responsible for the more complex work and assignments typically required of an Audio Video/Conferencing System.
■ Work with users to gather business requirements, performa data analysis, code and test middleware routines to ensure successful and seamless communication among the various IT systems and application components.
■ Evaluate vendor supplied software packages and make recommendations to IT management. Make recommendations regarding optimization of software and hardware integration on the existing network infastructure.
■ Participate in component and data architecture design, software product evaluation and buy versus build recommendations.
■ Modify and/or debug vendor-supplied utilities and packages.
■ Modify, install and prepare technical documentation for system software applications.
■ Diagnose, isolate and de-bug software problems and perform problem resolution.
■ Monitor system capacity and performance, plan and execute disaster recovery procedures, and provide Tier 3 technical support.
■ Work on multiple products, activities and projects as a project team member, occasionally as a project leader. Work on major projects providing subject matter expertise and technical direction to more junior technical staff.
■ Maintain an up-to-date knowledge base and understanding of system programming, graphical user interface, and control languages.
■ Provide technical direction and training to junior level team members.
■ Provide leadership and direction to more junior members of the department.
■ Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
■ Perform other related duties as required.